Bilingual Automotive Parts & Service Specialist

O'Reilly Auto Parts; Thomson (GA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

401k

Insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. You will oversee delivery activities, process orders by phone and online, and coordinate the delivery team to ensure timely, accurate parts for jobs.

Bilingual candidates encouraged to apply; strong mechanics knowledge and communication are essential to provide exceptional service to trade customers.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Bilingual candidates encouraged to apply.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders over the phone and online; invoice orders and direct delivery.
• Ensure delivery vehicles are serviced and maintained per standards.
• Complete daily vehicle inspections and record mileages.
• Collaborate with Sales Specialists and Territory Managers for service.
• Verify billing of products/merchandise including cores/warranty.
• Ensure returns are picked up and credited promptly.
• Audit returns for warranty abuse and label correctly.
• Assist on front and retail counters as needed.
• Support backroom duties and labor claims processing.

Skills

Mechanics

Communication

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. You will oversee delivery activities, process orders by phone and online, and coordinate the delivery team to ensure timely, accurate parts for jobs.

Bilingual candidates encouraged to apply; strong mechanics knowledge and communication are essential to provide exceptional service to trade customers.