Bilingual Paint Store Customer Service Specialist

Sherwin-Williams; Whitehall (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #5856 in Whitehall, PA. You will assist customers in person and by phone, recommend products, process sales, and help maintain presentation and inventory in a busy retail environment.

You will need English and Spanish language skills, a valid driver’s license, and the physical ability to lift up to 70 lbs while helping customers and stocking shelves. This role supports sales goals and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship now or in the future.
• Must read, write, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Lift up to 50 lbs frequently and 70 lbs occasionally; able to retrieve materials from shelves.

Responsibilities

• Provide excellent customer service and assist in person or by phone.
• Determine customer needs and present appropriate products and services.
• Process sales transactions accurately and follow store policies.
• Support inventory, shelving, displays and stockroom organization.
• Assist with deliveries and restocking as needed.
• Promote products and contribute to meeting sales goals.

Skills

Customer service

English (read/write)

Spanish (read/write)

Communication

Driver's license

Physical ability

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #5856 in Whitehall, PA. You will assist customers in person and by phone, recommend products, process sales, and help maintain presentation and inventory in a busy retail environment.

You will need English and Spanish language skills, a valid driver’s license, and the physical ability to lift up to 70 lbs while helping customers and stocking shelves. This role supports sales goals and customer satisfaction.