Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Whitehall (Lehigh County); On-site; USD 26,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company in Whitehall, PA is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, and present appropriate products and services while aiming to meet sales goals.

You will handle transactions, stock shelves, assist deliveries, and maintain store appearance, with bilingual requirements and the ability to lift up to 70 lbs, weekends/evenings as needed.

Qualifications

• Customer service and sales experience preferred.
• Ability to read, write, comprehend, and communicate in English and Spanish.
• Must have valid, unrestricted driver's license.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willingness to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers and process transactions.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Driver's license

Stocking shelves

Education

High School diploma or GED

Tools

POS system

Job description

The Sherwin-Williams Company in Whitehall, PA is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, and present appropriate products and services while aiming to meet sales goals.

You will handle transactions, stock shelves, assist deliveries, and maintain store appearance, with bilingual requirements and the ability to lift up to 70 lbs, weekends/evenings as needed.