Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Cutler Ridge (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #702104 at 19720 S Dixie Hwy, Cutler Bay, FL 33157. The role emphasizes delivering excellent customer service, assisting customers in person and by phone, and driving sales while maintaining store presentation and product knowledge.

Responsibilities include handling transactions, stocking, tinting/mixing as needed, and supporting deliveries.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able to lift up to 70 lbs. and handle materials safely.
• Must be available to work evenings and weekends.
• Internal Sherwin-Williams personnel must have a Meets Expectations rating and complete HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and formulas.
• Pull products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist with deliveries.

Skills

English Proficiency

Spanish Proficiency

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #702104 at 19720 S Dixie Hwy, Cutler Bay, FL 33157. The role emphasizes delivering excellent customer service, assisting customers in person and by phone, and driving sales while maintaining store presentation and product knowledge.

Responsibilities include handling transactions, stocking, tinting/mixing as needed, and supporting deliveries.