Bilingual Retail Customer Advisor (Spanish/English)

Sherwin-Williams Co.; Florida; On-site; USD 21,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. in Cutler Bay, FL is seeking a Customer Service Specialist to assist both wholesale and retail customers, determine needs, and recommend products. The role involves resolving issues promptly, staying current on product features, and supporting store sales goals.

Minor interactions, cash handling, and inventory tasks are expected as part of daily duties. Responsibilities include serving customers, processing transactions, tinting and mixing as needed, stocking shelves, and

Qualifications

• Must be at least eighteen years old and legally eligible to work.
• Must have a valid, unrestricted Driver’s License.
• Must be able to read, write, and communicate in English and Spanish.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Deliver excellent sales service to customers and ensure satisfaction.
• Assist customers in person and by phone, determine needs, and present products.
• Build trust with wholesale and retail customers and meet sales goals.
• Process sales transactions accurately per policies.
• Maintain accurate work orders and stock from floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves, set up displays, and clean equipment.
• Assist with deliveries and load/unload trucks when required.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Retail sales

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. in Cutler Bay, FL is seeking a Customer Service Specialist to assist both wholesale and retail customers, determine needs, and recommend products. The role involves resolving issues promptly, staying current on product features, and supporting store sales goals.

Minor interactions, cash handling, and inventory tasks are expected as part of daily duties. Responsibilities include serving customers, processing transactions, tinting and mixing as needed, stocking shelves, and