Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Bradenton, South Bradenton (FL, FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Bradenton, Florida is seeking a Customer Service Specialist to assist customers in person and by phone, identify needs, and recommend the right paint products and solutions. You will drive sales, maintain display standards, and ensure accurate transactions while delivering superior service in a fast-paced retail environment.

Responsibilities include inventory, tinting and mixing to customer specifications, loading deliveries, and sustaining a clean, organized

Qualifications

• Minimum high school education or GED completed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Cash handling

Education

High School diploma or GED

Tools

Cash register / POS system

Tinting equipment

Job description

The Sherwin-Williams Company in Bradenton, Florida is seeking a Customer Service Specialist to assist customers in person and by phone, identify needs, and recommend the right paint products and solutions. You will drive sales, maintain display standards, and ensure accurate transactions while delivering superior service in a fast-paced retail environment.

Responsibilities include inventory, tinting and mixing to customer specifications, loading deliveries, and sustaining a clean, organized