Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Lake Park (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to join Store #702019 in Lake Park, FL. You will assist customers in person and over the phone, determine their needs, and present appropriate paint products and services to achieve store sales goals.

You will be expected to maintain product knowledge, tint and mix as required, and ensure accurate transactions while providing friendly, high-quality service at the Lake Park location.

Qualifications

• Must be at least eighteen years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend and communicate in English.
• Must be able to read, write, comprehend and communicate in Spanish.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willingness to work evenings and weekends.
• Internal Sherwin-Williams rating of meets expectations (3) preferred.
• Completed HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies.
• Pursue monthly/quarterly/yearly sales goals.
• Maintain precise work orders and mix formulas.
• Pull products from floor or warehouse; tint/mix as needed.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist deliveries as needed.
• Maintain in-stock, presentable areas and knowledge of products.

Skills

English proficiency

Spanish proficiency

Customer service

Retail experience

Delivery experience

Paint knowledge

Tinting equipment

Education

High School diploma or GED

Tools

Tinting equipment operation

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to join Store #702019 in Lake Park, FL. You will assist customers in person and over the phone, determine their needs, and present appropriate paint products and services to achieve store sales goals.

You will be expected to maintain product knowledge, tint and mix as required, and ensure accurate transactions while providing friendly, high-quality service at the Lake Park location.