Bilingual Paint & Customer Service Specialist

Sherwin-Williams Co.; Tolleson (AZ); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Sherwin-Williams Co. is hiring a Full-time Customer Service Specialist for Store #7635 in Tolleson, AZ. You will assist customers, answer questions about products, and recommend solutions to meet needs while maintaining high product quality and store standards.

Responsibilities include processing sales, stocking shelves, tinting and mixing products, and ensuring accuracy and customer satisfaction. The role requires English and Spanish fluency and a willingness to work evenings/weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Connaissances

Customer service

Sales

Spanish language

Formation

High School diploma or GED

Description du poste

Sherwin-Williams Co. is hiring a Full-time Customer Service Specialist for Store #7635 in Tolleson, AZ. You will assist customers, answer questions about products, and recommend solutions to meet needs while maintaining high product quality and store standards.

Responsibilities include processing sales, stocking shelves, tinting and mixing products, and ensuring accuracy and customer satisfaction. The role requires English and Spanish fluency and a willingness to work evenings/weekends.