Bilingual Paint Retail Specialist

The Sherwin-Williams Company; Perrysburg (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company in Perrysburg, OH is seeking a Customer Service Specialist to assist customers in-store and by phone, determine needs, and recommend products. You will process sales, handle cash, and maintain product displays while upholding store standards.

Ideal candidates are fluent in English (and Spanish preferred), have strong communication skills, and are able to lift up to 50 lbs. Previous retail or paint-supply experience is a plus.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, and communicate in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual Spanish-English

Cash handling

Inventory control

Delivery coordination

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company in Perrysburg, OH is seeking a Customer Service Specialist to assist customers in-store and by phone, determine needs, and recommend products. You will process sales, handle cash, and maintain product displays while upholding store standards.

Ideal candidates are fluent in English (and Spanish preferred), have strong communication skills, and are able to lift up to 50 lbs. Previous retail or paint-supply experience is a plus.