Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Gahanna (OH); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is hiring Customer Service Specialists to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. You will strive for high customer satisfaction while supporting store sales goals in a fast-paced environment.

Based in Columbus area, this full-time role offers $17.50 per hour, requires reading and speaking English and Spanish, a valid driver’s license, and flexibility to work evenings and weekends.

Qualifications

• Must be at least eighteen years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future
• Must be able to read, write, comprehend, and communicate in English and Spanish
• Must have a valid, unrestricted Driver's License
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work evenings and weekends

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is hiring Customer Service Specialists to assist wholesale and retail customers, determine needs, answer product questions, and recommend solutions. You will strive for high customer satisfaction while supporting store sales goals in a fast-paced environment.

Based in Columbus area, this full-time role offers $17.50 per hour, requires reading and speaking English and Spanish, a valid driver’s license, and flexibility to work evenings and weekends.