Bilingual Paint & Retail Customer Specialist

The Sherwin-Williams Company; Flint Village (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5981 in Fall River, MA. The role focuses on helping wholesale and retail customers, answering questions about Sherwin-Williams products, and recommending the right solutions to ensure high customer satisfaction and store sales goals.

Responsibilities include face-to-face and phone assistance, inventory maintenance, product tinting, and processing transactions.

Qualifications

• Must be at least 18 years old
• Authorized to work in the US without sponsorship
• Valid, unrestricted Driver's License
• Lift up to 50 lbs frequently and 70 lbs occasionally
• Availability to work evenings and weekends
• Internal to Sherwin-Williams: meet expectations rating
• Internal to Sherwin-Williams: complete HR Cloud eLearning courses

Responsibilities

• Provide high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition in assigned areas
• Tint and mix products to customer specifications
• Load/unload delivery trucks and assist deliveries as needed

Skills

Customer service

Retail sales

Spanish

Portuguese

Multitasking

Education

High School diploma

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5981 in Fall River, MA. The role focuses on helping wholesale and retail customers, answering questions about Sherwin-Williams products, and recommending the right solutions to ensure high customer satisfaction and store sales goals.

Responsibilities include face-to-face and phone assistance, inventory maintenance, product tinting, and processing transactions.