Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; New Orleans (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations in the New Orleans area. The role involves assisting customers, recommending paint products and services, and helping ensure a strong, customer-focused sales environment.

This full-time position requires industry knowledge, outstanding communication, and the ability to work flexible hours, including evenings and weekends.

Qualifications

• Must be 18+ years old.
• Authorized to work in the U.S. without sponsorship.
• Ability to read, write, and speak English.
• Ability to read, write, and communicate in Spanish.

Responsibilities

• Provide high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in line with store policies.
• Maintain in-stock and presentable conditions and assist with deliveries as needed.

Skills

Customer service

Sales

Cash handling

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Tools

POS system

Inventory software

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations in the New Orleans area. The role involves assisting customers, recommending paint products and services, and helping ensure a strong, customer-focused sales environment.

This full-time position requires industry knowledge, outstanding communication, and the ability to work flexible hours, including evenings and weekends.