Bilingual Paint Store Customer Specialist Part-Time

The Sherwin-Williams Company; Central (LA); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

The Sherwin-Williams Company in Greenwell Springs, LA is seeking a Part-time Customer Service Specialist to help customers, answer questions about Sherwin-Williams products, and recommend the right solutions. You will resolve concerns promptly and contribute to store sales goals while maintaining high product quality and presentation.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking shelves, tinting and mixing products, and ensuring accurate

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Connaissances

Customer service

Sales

Product knowledge

Communication

Stock management

Store operations

Formation

High School diploma or GED

Outils

Tinting equipment

Mixing equipment

Description du poste

The Sherwin-Williams Company in Greenwell Springs, LA is seeking a Part-time Customer Service Specialist to help customers, answer questions about Sherwin-Williams products, and recommend the right solutions. You will resolve concerns promptly and contribute to store sales goals while maintaining high product quality and presentation.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking shelves, tinting and mixing products, and ensuring accurate