Bilingual Paint Customer Service & Sales Specialist

Sherwin-Williams Co.; Gretna (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams Store #707675 in Gretna, LA is seeking a full-time Customer Service Specialist. You will assist customers in person and by phone, determine needs, recommend products, and ensure satisfaction while meeting store sales goals.

Duties include stocking, tinting/mixing, and occasional deliveries, with emphasis on service quality and accuracy. The role requires English and Spanish proficiency, a valid driver's license, and physical ability to lift up to 50–70 lbs.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 70 lbs. occasionally and 50 lbs. frequently.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.

Skills

Customer service

Sales

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Store #707675 in Gretna, LA is seeking a full-time Customer Service Specialist. You will assist customers in person and by phone, determine needs, recommend products, and ensure satisfaction while meeting store sales goals.

Duties include stocking, tinting/mixing, and occasional deliveries, with emphasis on service quality and accuracy. The role requires English and Spanish proficiency, a valid driver's license, and physical ability to lift up to 50–70 lbs.