Bilingual Paint & Customer Service Specialist

Sherwin-Williams Co.; Lititz (Lancaster County); On-site; USD 18,000 - 23,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist at Store #1230 in Lititz, PA. You will assist wholesale and retail customers, answer product questions, and recommend solutions while maintaining high service standards. The role involves handling transactions, stocking, and supporting deliveries as needed.

Ideal candidates are reliable, able to work flexible hours, and fluent in English and Spanish. Previous retail or paint-related experience is a plus.

Qualifications

• Comfortable communicating with customers in person and over the phone.
• Ability to read, write, and understand English and Spanish.
• Wamiliar with handling cash and basic sales transactions.

Responsibilities

• Provide excellent customer service and meet store sales goals.
• Assist customers, determine needs, and recommend products and services.
• Process sales transactions accurately and according to policies.
• Maintain shelves, displays, and store cleanliness.
• Assist in deliveries and loading/unloading as needed.

Skills

Customer service

Bilingual English/Spanish

Education

High School Diploma

Tools

POS System

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist at Store #1230 in Lititz, PA. You will assist wholesale and retail customers, answer product questions, and recommend solutions while maintaining high service standards. The role involves handling transactions, stocking, and supporting deliveries as needed.

Ideal candidates are reliable, able to work flexible hours, and fluent in English and Spanish. Previous retail or paint-related experience is a plus.