Bilingual Paint Customer Pro — Service & Sales

Sherwin-Williams Co.; Lansdale (Montgomery County); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. is looking for Customer Service Specialists to assist wholesale and retail customers at Store #5111 in Lansdale, PA.

The role emphasizes identifying customer needs, delivering excellent service, and supporting sales goals while maintaining product quality and store standards. You will interact with customers in person and by phone, assist with product recommendations, and help with inventory, tinting, and deliveries as needed.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal to Sherwin-Williams, you must have a “meets expectations” rating on your most recent performance appraisal.
• Internal to Sherwin-Williams, you must have completed HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.

Skills

Bilingual English/Spanish

Customer service

Sales skills

Communication

Teamwork

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams Co. is looking for Customer Service Specialists to assist wholesale and retail customers at Store #5111 in Lansdale, PA.

The role emphasizes identifying customer needs, delivering excellent service, and supporting sales goals while maintaining product quality and store standards. You will interact with customers in person and by phone, assist with product recommendations, and help with inventory, tinting, and deliveries as needed.