Bilingual Paint & Customer Service Specialist

Sherwin-Williams Co.; Carson City (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. seeks a Customer Service Specialist to assist customers in-store and by phone, determine needs, recommend products, and process transactions while achieving sales goals. The role emphasizes excellent service and maintaining product displays at a Carson City area store.

Qualifications include 18+, English and Spanish proficiency, a valid Driver’s License, and ability to lift up to 70 lbs. Evenings and weekends may be required.

Qualifications

• Must be at least 18 years old
• Must be legally authorized to work without sponsorship now or in the future
• Must be able to read, write, comprehend and communicate in English
• Must be able to read, write, comprehend and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally
• Must be willing to work evenings and weekends

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures

Skills

Customer service

Sales

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams Co. seeks a Customer Service Specialist to assist customers in-store and by phone, determine needs, recommend products, and process transactions while achieving sales goals. The role emphasizes excellent service and maintaining product displays at a Carson City area store.

Qualifications include 18+, English and Spanish proficiency, a valid Driver’s License, and ability to lift up to 70 lbs. Evenings and weekends may be required.