Bilingual Paint & Customer Experience Specialist

Sherwin-Williams; Wilmington (DE); On-site; USD 32,000 - 46,000; Full time

Job summary

Sherwin-Williams is hiring at Store #705032 in Wilmington, DE to help wholesale and retail customers find the right paint and coating solutions. You will answer questions, assess needs, present products, and strive to maximize customer satisfaction while meeting store sales goals.

In this role you will stock shelves, tint and mix products, handle transactions, assist with deliveries as needed, and maintain clean displays.

Qualifications

• Customer service and sales expertise to meet store goals.
• Ability to determine customer needs and present appropriate products.
• Experience stocking shelves and maintaining displays.
• Ability to tint and mix products to customer specifications.
• Willingness to work evenings and weekends.
• Bilingual English/Spanish preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition assigned areas
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures

Skills

Customer service

Sales

Bilingual English/Spanish

Stocking & displays

Tinting & mixing

Delivery support

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring at Store #705032 in Wilmington, DE to help wholesale and retail customers find the right paint and coating solutions. You will answer questions, assess needs, present products, and strive to maximize customer satisfaction while meeting store sales goals.

In this role you will stock shelves, tint and mix products, handle transactions, assist with deliveries as needed, and maintain clean displays.