Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Hockessin (DE); On-site; USD 19,286 - 24,796; Part time

Job summary

The Sherwin-Williams Company in Hockessin, DE is seeking a Customer Service Specialist to support wholesale and retail customers, answer product questions, and recommend solutions. You will resolve concerns promptly to ensure high client satisfaction, while staying up-to-date on product features and maintaining store standards.

The role involves in-person and phone support, processing transactions, stocking shelves, and assisting with deliveries as needed.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to read, write, and communicate in English and Spanish.
• Must have valid driver's license.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products/services
• Build productive relationships with wholesale and retail customers
• Process sales transactions accurately and according to policies
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain accurate work orders and stock levels
• Stock shelves and set up displays
• Assist in deliveries as needed
• Remain knowledgeable on products and options available

Skills

Customer service

Sales

Communication

English and Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Hockessin, DE is seeking a Customer Service Specialist to support wholesale and retail customers, answer product questions, and recommend solutions. You will resolve concerns promptly to ensure high client satisfaction, while staying up-to-date on product features and maintaining store standards.

The role involves in-person and phone support, processing transactions, stocking shelves, and assisting with deliveries as needed.