Bilingual Paint & Customer Experience Specialist

Sherwin-Williams; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is looking for a Customer Service Specialist to work at Store #707451, Plano, TX. You will help wholesale and retail customers, answer product questions, and recommend solutions to ensure satisfaction. The role involves cash handling, stocking, tinting, and delivering support as needed.

Applicants should be able to lift up to 50–70 lbs, be bilingual, and willing to work evenings/weekends. A valid driver’s license is required, with English and Spanish language proficiency.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Communication skills

Driver's license

Education

High School diploma or GED

Job description

Sherwin-Williams is looking for a Customer Service Specialist to work at Store #707451, Plano, TX. You will help wholesale and retail customers, answer product questions, and recommend solutions to ensure satisfaction. The role involves cash handling, stocking, tinting, and delivering support as needed.

Applicants should be able to lift up to 50–70 lbs, be bilingual, and willing to work evenings/weekends. A valid driver’s license is required, with English and Spanish language proficiency.