Bilingual Customer Service Pro — Paint & Solutions

Sherwin-Williams; Dallas (TX); On-site; USD 31,000 - 39,000; Full time

Job summary

Sherwin‑Williams is seeking a Customer Service Specialist at Store #707085 in Dallas, TX. The role involves assisting customers, answering product questions, and driving sales while maintaining store standards and accuracy in transactions.

You will interact with both wholesale and retail customers, resolve concerns, and stay informed about product features to ensure high customer satisfaction and repeat business.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship now or in the future.
• Must read, write, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be available to work evenings and weekends.

Responsibilities

• Deliver excellent customer service and drive sales goals.
• Assist customers in person and by phone, determine needs, and present solutions.
• Build trust with wholesale and retail customers.
• Process transactions accurately according to policies.
• Maintain inventory and assist in deliveries as needed.

Skills

English fluency

Spanish proficiency

Customer service

Retail sales

Cash handling

Education

High School Diploma

Job description

Sherwin‑Williams is seeking a Customer Service Specialist at Store #707085 in Dallas, TX. The role involves assisting customers, answering product questions, and driving sales while maintaining store standards and accuracy in transactions.

You will interact with both wholesale and retail customers, resolve concerns, and stay informed about product features to ensure high customer satisfaction and repeat business.