Bilingual Overnight Support Specialist (English/Spanish)

Answerone; McAllen (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership

Medical, Dental, and Vision Benefits

Paid Vacation

Traditional 401K with company matching

Free Life Insurance Policy

Legal Assistance

Job summary

AnswerOne in McAllen, TX is seeking an Overnight Bilingual Customer Support Representative to handle a high-volume inbound call workload in English and Spanish, delivering accurate messages and assisting diverse clients.

The role requires a friendly, punctual professional with at least 35 WPM typing and a commitment to long-term employment; compensation includes $16/hr with perfect attendance bonus, and $18.50/hr base, plus a robust benefits package for full-time staff.

Qualifications

• Fluent in English and Spanish for inbound calls.
• Typing speed of at least 35 WPM.
• Ability to provide translation/interpretation as needed.
• Willingness for full-time overnight shifts.

Responsibilities

• Handle a high-volume inbound call workload with accuracy.
• Capture messages efficiently and clearly.
• Provide bilingual support to English- and Spanish-speaking callers.
• Maintain perfect attendance to qualify for premium rates.

Skills

Bilingual English/Spanish

Typing 35 WPM

Punctuality

Strong English

Job description

AnswerOne in McAllen, TX is seeking an Overnight Bilingual Customer Support Representative to handle a high-volume inbound call workload in English and Spanish, delivering accurate messages and assisting diverse clients.

The role requires a friendly, punctual professional with at least 35 WPM typing and a commitment to long-term employment; compensation includes $16/hr with perfect attendance bonus, and $18.50/hr base, plus a robust benefits package for full-time staff.