Bilingual Order Support & Customer Experience Specialist

The Pittsburgh Paint Company; Cranberry Township (Butler County); Hybrid; USD 35,000 - 55,000; Full time

Job summary

The Pittsburgh Paint Company is hiring a Customer Service Representative to support order processing and customer interactions. This hybrid role requires 3 days in the office and involves ensuring smooth communication with customers, handling inquiries, and collaborating with various departments.

Candidates should have a minimum of 2 years in customer service, preferably in retail, with an Associate's degree or relevant experience. Bilingual skills in Spanish or French are a plus. Join a company that values diversity and equal opportunity.

Qualifications

• 2+ years in a customer service function or retail environment.
• Experience in processing orders through multiple channels.
• Knowledge of order delivery and invoicing processes.

Responsibilities

• Ensure communication flow to customers regarding order-related information.
• Collaborate with teams to meet service goals for customer orders.
• Participate in special projects for product launches.

Skills

Bilingual skills (Spanish or French)

Customer service experience

Business management knowledge

Marketing knowledge

Education

Associate's degree or applicable experience

Education in business management, marketing, accounting, and computer science

Job description

The Pittsburgh Paint Company is hiring a Customer Service Representative to support order processing and customer interactions. This hybrid role requires 3 days in the office and involves ensuring smooth communication with customers, handling inquiries, and collaborating with various departments.

Candidates should have a minimum of 2 years in customer service, preferably in retail, with an Associate's degree or relevant experience. Bilingual skills in Spanish or French are a plus. Join a company that values diversity and equal opportunity.