Bilingual Paint & Customer Service Specialist (Spanish/English)

The Sherwin-Williams Company; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading paint and coatings company seeks a Customer Service Specialist in New York, NY. This role involves ensuring high customer satisfaction, assisting customers with sales in store and over the phone, and processing transactions. Candidates must be at least 18 years old, bilingual in English and Spanish, and possess a valid driver's license. The position requires lifting up to 50 lbs frequently while maintaining high product and visual standards. Ideal candidates will have retail or customer service experience.

Qualifications

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift and carry up to 50 lbs frequently.
• Must be able to communicate effectively in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone.
• Process sales transactions accurately.
• Tint and mix products to customer specifications.
• Comply with inventory control procedures.

Skills

Customer service

Sales

Communication

Bilingual (English, Spanish)

Education

High School diploma or GED

Job description

A leading paint and coatings company seeks a Customer Service Specialist in New York, NY. This role involves ensuring high customer satisfaction, assisting customers with sales in store and over the phone, and processing transactions. Candidates must be at least 18 years old, bilingual in English and Spanish, and possess a valid driver's license. The position requires lifting up to 50 lbs frequently while maintaining high product and visual standards. Ideal candidates will have retail or customer service experience.