Bilingual Optical Experience Specialist

Eyeglass World, Inc.; Kissimmee (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings with company/

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World, Inc. is seeking an Optical Specialist to be the customer-facing heart of our in-store experience. You will provide confident service, assist customers with eyewear selection, fittings, and education, and ensure a seamless journey from pre-exam support to pickup.

The role blends optical support with finishing excellence to deliver high-quality experiences. Qualifications include a High School Diploma or equivalent and 1+ year in optical, retail, sales, or customer service.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Prepare orders for pickup and deliver polished, brand-aligned handoff.

Skills

Bilingual English/Spanish

Multitasking

Clear communication

Customer service

Education

High School Diploma or equivalent

Job description

Eyeglass World, Inc. is seeking an Optical Specialist to be the customer-facing heart of our in-store experience. You will provide confident service, assist customers with eyewear selection, fittings, and education, and ensure a seamless journey from pre-exam support to pickup.

The role blends optical support with finishing excellence to deliver high-quality experiences. Qualifications include a High School Diploma or equivalent and 1+ year in optical, retail, sales, or customer service.