Optical Sales & Finishing Specialist

SmartRecruiters, Inc.; Tempe (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World, a National Vision brand, seeks an Optical Specialist to join our in-store team. You will deliver warm, personalized service, assist with eyewear selection, fitting, and ensure orders are ready for pickup, upholding brand standards.

The role emphasizes finishing, quality checks, patient flow support, and a commitment to customer satisfaction. A high school diploma and 1+ year experience in optical or retail preferred; Sundays off in many locations.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year experience in optical, retail, sales, or customer service is required.
• Strong multitasking, time management and organizational skills are required.
• Clear communication and the ability to educate customers effectively are required.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre exam screenings to support Optometrists.
• Help ensure smooth transitions between exam, finish, and pickup moments.
• Perform finishing work including final adjustments, inspections and quality checks.
• Prepare orders for pickup and deliver polished, brand aligned handoff.
• Maintain organized, clean, and efficient finish and retail areas.
• Identify and resolve quality or service issues proactively.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Educating customers

Customer satisfaction

Education

High School Diploma or equivalent

Job description

Eyeglass World, a National Vision brand, seeks an Optical Specialist to join our in-store team. You will deliver warm, personalized service, assist with eyewear selection, fitting, and ensure orders are ready for pickup, upholding brand standards.

The role emphasizes finishing, quality checks, patient flow support, and a commitment to customer satisfaction. A high school diploma and 1+ year experience in optical or retail preferred; Sundays off in many locations.