Bilingual Operations Admin Officer I (EN-KR)

ADP, Inc.; Los Angeles (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life, AD&D, & LTD

401(k) Retirement Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Company Paid Lunch

Job summary

Open Bank in Los Angeles, CA seeks an Operations Admin Officer I for full‑time, non‑exempt work in Operations Admin. The role supports daily workflow, branch operations, and client satisfaction, with emphasis on compliance and accuracy.

The successful candidate will be fluent in English and Korean, have 3+ years in bank operations, and maintain professional client relations while handling sensitive inquiries and documentation.

Qualifications

• Bachelor’s degree in business administration or related field or equivalent experience.
• Minimum three years of experience in bank operations.
• Ability to retain broad knowledge of tasks performed in the operations functions.
• Ability to analyze and organize financial information and perform financial calculations.
• General knowledge of operations regulations, banking laws, and accounting practices.
• Present a professional image in dealing with clients, interdepartmental, and external representatives.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Bilingual in English and Korean is preferred.

Responsibilities

• Build and maintain relationships with internal and external customers while providing exemplary customer service.
• Reconcile various general ledgers and ensure daily reconciliation.
• Processing legal processing for all subpoenas and levies.
• New Account Quality Assurance Review for all branches
• Answer internal calls timely and reinforce superior client service through his/her own example along with appropriate follow through with involved employees.
• Maintain up to date with the current compliance requirements and assist in Regulation E training branch staff.
• Assists all branch offices in resolving operational and system inquiries and providing support.

Skills

Bilingual English/Korean

Communication skills

Analytical ability

Professional image

Education

Bachelor’s degree in business administration or related field

Job description

Open Bank in Los Angeles, CA seeks an Operations Admin Officer I for full‑time, non‑exempt work in Operations Admin. The role supports daily workflow, branch operations, and client satisfaction, with emphasis on compliance and accuracy.

The successful candidate will be fluent in English and Korean, have 3+ years in bank operations, and maintain professional client relations while handling sensitive inquiries and documentation.