Client Onboarding & KYC Operations Specialist

DBS Bank; Los Angeles (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

DBS Bank US Rep Office in Los Angeles seeks an IBG COO Business Management Support professional to ensure high‑quality client service, precise operational execution, and timely completion of business management tasks. You will handle onboarding, KYC/CDD, documentation, covenant monitoring, and risk/control activities with a focus on accuracy.

The role requires 3–5 years in loan operations within financial services, strong communication skills, and proficiency in MS Office and core banking

Qualifications

• 3–5 years loan experience in financial institutions.
• Independent and motivated team player.
• Strong interpersonal and communications skills.
• Excellent customer service with tact, confidence, and ethics.
• Ability to work on own initiative and meet tight deadlines.
• Proficient MS Office and core banking systems.

Responsibilities

• Provide indicative rates to FD clients for new placement and rollover transactions.
• Coordinate inbound/OBC booking transactions with pipeline management.
• Facilitate agent bank communication for document execution and onboarding.
• Assist with US client bank account opening/closing and L/C applications.
• Communicate CMCP updates with Head Office.
• Perform CDD/KYC for new/existing clients per process and provide guidance on systems (3G, AOS, IBGDW).
• Verify and process KYC documents for FD account openings and conduct remediation, triggers, and periodic reviews.
• Create/update prospect/customer names, EG/DOA groups, Change of Mandate, and related records in AOS.

Skills

Teamwork

Communication skills

Customer service

Attention to detail

Time management

Tools

MS Office Suite

Job description

DBS Bank US Rep Office in Los Angeles seeks an IBG COO Business Management Support professional to ensure high‑quality client service, precise operational execution, and timely completion of business management tasks. You will handle onboarding, KYC/CDD, documentation, covenant monitoring, and risk/control activities with a focus on accuracy.

The role requires 3–5 years in loan operations within financial services, strong communication skills, and proficiency in MS Office and core banking