Bilingual Onsite Workforce Supervisor - Spanish/English

SURGE Staffing; Reading (Berks County); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

SURGE Staffing is seeking a Bilingual Workforce Supervisor to oversee on-site staffing for a major client. The role emphasizes matching temporaries to client needs, delivering top service to both customers and workers, and supervising On-site Staffing Specialists.

The ideal candidate brings leadership experience, excellent communication, and a track record in customer service. This full-time position supports on-site operations and client satisfaction goals.

Formación

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I-9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsabilidades

• Speak, read, and write fluent Spanish and English.
• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Conocimientos

Bilingual English/Spanish

Customer service

Leadership

Communication skills

Administrative skills

MS Office

Educación

High School diploma

Herramientas

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Descripción del empleo

SURGE Staffing is seeking a Bilingual Workforce Supervisor to oversee on-site staffing for a major client. The role emphasizes matching temporaries to client needs, delivering top service to both customers and workers, and supervising On-site Staffing Specialists.

The ideal candidate brings leadership experience, excellent communication, and a track record in customer service. This full-time position supports on-site operations and client satisfaction goals.