Bilingual On‑Site Supervisor (Spanish/English)

SURGE Staffing; Columbus (OH); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Surge Staffing is hiring a Bilingual On-Site Supervisor to manage day-to-day staffing operations at one of our key client locations. The role focuses on client satisfaction, supporting temporary employees, and coordinating workforce needs.

The ideal candidate will be a strong leader with excellent communication, experience in staffing or workforce management, and the ability to build positive relationships with clients and employees.

Qualifikationen

• Proficient in English and Spanish; written and verbal.
• High school diploma or equivalent.
• Previous leadership or supervisory experience preferred.
• 1–2 years supervisory or 3–5 years customer service experience.
• Staffing, recruiting, human resources, or workforce management preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and administrative abilities with attention to detail.
• Experience processing background checks, Form I-9s, and E-Verify.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to prioritize multiple tasks in a fast-paced environment.
• Reliable, professional, and committed to delivering outstanding service.

Aufgaben

• Serve as the primary on-site contact for the client and temporary workforce.
• Deliver exceptional customer service to both clients and employees.
• Recruit, onboard, and match qualified candidates to meet client staffing needs.
• Monitor employee attendance, punctuality, and overall performance.
• Maintain regular communication with client representatives regarding staffing requirements.
• Process new hire documentation, including background checks, Form I-9s, and E-Verify.
• Assist with Workers' Compensation claims and incident reporting.
• Reconcile vendor invoices and maintain accurate records.
• Complete required administrative tasks and reporting in a timely manner.
• Support employee engagement, coaching, and issue resolution.
• Ensure compliance with company policies, client expectations, and employment regulations.
• Perform additional duties as assigned.

Kenntnisse

Bilingual English Spanish

Leadership

Customer service

Organizational skills

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

Surge Staffing is hiring a Bilingual On-Site Supervisor to manage day-to-day staffing operations at one of our key client locations. The role focuses on client satisfaction, supporting temporary employees, and coordinating workforce needs.

The ideal candidate will be a strong leader with excellent communication, experience in staffing or workforce management, and the ability to build positive relationships with clients and employees.