Bilingual On-Site Supervisor (Spanish/English)

SURGE Staffing; West Jefferson (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Supportive team environment

Dynamic, fast-paced workplace

Make an impact by helping people find

Job summary

Surge Staffing seeks an organized, customer-focused Bilingual On-Site Supervisor to manage day-to-day staffing operations at a key client location. This role ensures client satisfaction, supports temporary employees, coordinates workforce needs, and maintains accurate administrative processes.

Schedule: Monday-Thursday 3:30 PM-1 AM. Ideal candidate is a strong leader with excellent communication skills and experience in staffing or workforce management, able to build positive relationships with

Qualifications

• Bilingual in English and Spanish is required.
• High school diploma or equivalent required.
• 1–2 years supervisory experience or 3–5 years customer service experience preferred.
• Staffing, recruiting, human resources, or workforce management experience is preferred.
• Proficient in Microsoft Office including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Serve as the primary on-site contact for the client and temporary workforce.
• Deliver exceptional customer service to both clients and employees.
• Recruit, onboard, and match qualified candidates to meet client staffing needs.
• Monitor employee attendance, punctuality, and overall performance.
• Maintain regular communication with client representatives regarding staffing requirements and workforce concerns.
• Process new hire documentation, including background checks, Form I-9s, and E-Verify.
• Assist with Workers' Compensation claims and employee incident reporting.
• Reconcile vendor invoices and maintain accurate records.
• Complete required administrative tasks and reporting in a timely manner.
• Support employee engagement, coaching, and issue resolution.
• Ensure compliance with company policies, client expectations, and employment regulations.
• Perform additional duties as assigned.

Skills

Bilingual EN/ES

Leadership experience

Customer service

Workforce management

I-9 / E-Verify

MS Office

Strong communication

Attention to detail

Education

High school diploma

Tools

MS Office Suite

Job description

Surge Staffing seeks an organized, customer-focused Bilingual On-Site Supervisor to manage day-to-day staffing operations at a key client location. This role ensures client satisfaction, supports temporary employees, coordinates workforce needs, and maintains accurate administrative processes.

Schedule: Monday-Thursday 3:30 PM-1 AM. Ideal candidate is a strong leader with excellent communication skills and experience in staffing or workforce management, able to build positive relationships with