Bilingual On-Site Staffing Leader

SURGE Staffing; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Supportive team environment

Dynamic, fast-paced workplace

Job summary

Surge Staffing is seeking an organized, customer-focused Bilingual On-Site Supervisor to lead day-to-day staffing operations at a key client location. You will manage the on-site workforce, recruit and onboard candidates, and ensure accurate administrative processes during the Monday–Thursday 3:30 PM–1:00 AM shift.

The ideal candidate is bilingual, has supervisory or strong customer-service experience, and can communicate effectively with clients and employees.

Qualifications

• Bilingual in English and Spanish required.
• 1–2 years supervisory experience or 3–5 years in customer service.
• Strong communication and interpersonal skills.
• Experience in staffing, recruiting, HR, or workforce management preferred.

Responsibilities

• Serve as the primary on-site contact for the client and temporary workforce.
• Deliver exceptional customer service to both clients and employees.
• Recruit, onboard, and match qualified candidates to meet client staffing needs.
• Monitor attendance, punctuality, and overall performance.
• Maintain regular communication with client representatives regarding staffing requirements and workforce concerns.
• Process new hire documentation, including background checks, Form I-9s, and E-Verify.
• Assist with Workers' Compensation claims and employee incident reporting.
• Reconcile vendor invoices and maintain accurate records.
• Complete required administrative tasks and reporting in a timely manner.
• Support employee engagement, coaching, and issue resolution.
• Ensure compliance with company policies, client expectations, and employment regulations.

Skills

Bilingual English/Spanish

Leadership

Customer service

Organizational skills

Education

High School Diploma

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Surge Staffing is seeking an organized, customer-focused Bilingual On-Site Supervisor to lead day-to-day staffing operations at a key client location. You will manage the on-site workforce, recruit and onboard candidates, and ensure accurate administrative processes during the Monday–Thursday 3:30 PM–1:00 AM shift.

The ideal candidate is bilingual, has supervisory or strong customer-service experience, and can communicate effectively with clients and employees.