Bilingual Onsite Supervisor — Spanish/English Leader

Surge Staffing; Elgin (IL); On-site; USD 45,000 - 68,000; Full time

Job summary

SURGE Staffing seeks a Bilingual Onsite Supervisor to effectively meet the temporary help and training needs of a major client. You will match temporaries to customer needs, supervise staff, and perform administrative duties while delivering outstanding service.

Fluency in Spanish and English is required. The role demands strong leadership, customer service, and proficiency with MS Office, with work hours Monday–Friday 5am–5pm and weekends as needed.

Qualifications

• High School diploma required.
• Proven leadership in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I 9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Administrative skills

Background checks (I-9 & E-Verify)

Microsoft Word

Excel

PowerPoint

Outlook & Internet

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

SURGE Staffing seeks a Bilingual Onsite Supervisor to effectively meet the temporary help and training needs of a major client. You will match temporaries to customer needs, supervise staff, and perform administrative duties while delivering outstanding service.

Fluency in Spanish and English is required. The role demands strong leadership, customer service, and proficiency with MS Office, with work hours Monday–Friday 5am–5pm and weekends as needed.