Bilingual Onsite Supervisor — English/Creole (7am–4pm)

SURGE Staffing; Manchester (TN); On-site; USD 37,000 - 56,000; Full time

Job summary

Surge Staffing is seeking a Bilingual Onsite Supervisor fluent in English and Creole to meet the temporary help and training needs of a major SURGE client. The role focuses on delivering high-quality service to customers and temporaries, developing business through outstanding customer service, and handling various administrative tasks onsite.

Key responsibilities include supervising staff, monitoring attendance, processing workers' compensation claims, and reconciling vendor invoices.

Qualifications

• High School diploma required.
• Fluent in English and Creole.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I 9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Bilingual English/Creole

Leadership

Customer service

Communication

Administrative skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Internet

I-9

E-Verify

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Internet

I-9

E-Verify

Job description

Surge Staffing is seeking a Bilingual Onsite Supervisor fluent in English and Creole to meet the temporary help and training needs of a major SURGE client. The role focuses on delivering high-quality service to customers and temporaries, developing business through outstanding customer service, and handling various administrative tasks onsite.

Key responsibilities include supervising staff, monitoring attendance, processing workers' compensation claims, and reconciling vendor invoices.