Bilingual Onsite Supervisor

Surge Staffing; Elgin (IL); On-site; USD 45,000 - 68,000; Full time

Job summary

SURGE Staffing seeks a Bilingual Onsite Supervisor to effectively meet the temporary help and training needs of a major client. You will match temporaries to customer needs, supervise staff, and perform administrative duties while delivering outstanding service.

Fluency in Spanish and English is required. The role demands strong leadership, customer service, and proficiency with MS Office, with work hours Monday–Friday 5am–5pm and weekends as needed.

Qualifications

• High School diploma required.
• Proven leadership in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I 9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Administrative skills

Background checks (I-9 & E-Verify)

Microsoft Word

Excel

PowerPoint

Outlook & Internet

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Bilingual Onsite Supervisor

is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:

1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs

2) develops and retains business by providing outstanding customer service

3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-site Supervisor may supervise one or more On-site Staffing Specialists.

Work Hours: Monday to Friday 5am-5pm, Open on Weekends as Needed

** Must Be Able To Speak, Read, And Write Fluent Spanish And English **

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Effectively meeting the temporary help and/or training needs of a major SURGE Client


• Delivers high quality service to the customer and temporary employees


• Develops and retains business by providing outstanding customer service


• Performs a variety of administrative tasks


• Monitor attendance of employees


• Process and assist with Workers Compensation claims


• Reconcile invoices from all vendors


• Other duties as assigned

QUALIFICATIONS AND SKILLS

• High School diploma required


• Proven leadership/success in a previous managerial role


• Exceptional customer service skills and the ability to build/enhance successful business partnerships


• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience


• Must have great communication and customer service skills


• Must have administrative skills


• Experience in performing background checks, I 9, and E Verify


• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

IND1

Job Type: Full-time