Office Manager - Bilingual

Stratus Building Solutions; Lenexa (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Parental leave

Job summary

Stratus Building Solutions in Lenexa, Kansas is seeking an Office Growth Manager to drive regional growth and support franchise success. This role integrates sales, marketing, and customer service, ensuring smooth daily operations while promoting eco-friendly practices.

As a key player, you will manage franchise agreements and oversee compliance and marketing efforts. Proficiency in CRM systems and bilingual skills are essential. Join a supportive culture aimed at achieving sustainability and excellence.

Qualifications

• Bilingual in English and Spanish is required.
• Experience in sales, operations, or administrative leadership is preferred.
• Must have strong organizational and multitasking skills.

Responsibilities

• Conduct franchise presentations and manage disclosures.
• Handle account processing and onboarding documentation.
• Review franchisee statements and communicate on balances.
• Post weekly social media content and support marketing campaigns.
• Manage incoming calls and ensure customer service excellence.
• Support franchisee onboarding and training completion.

Skills

Bilingual (English & Spanish)

Experience in sales

Strong organizational skills

Communication skills

CRM proficiency

Customer-focused mindset

Tools

Microsoft Office

Social media proficiency

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Parental leave

Why Join Stratus?

At Stratus Building Solutions, you’re not just taking a job—you’re joining a fast-growing, purpose-driven organization committed to sustainability, innovation, and excellence.

Recognized by Entrepreneur Magazine as the #1 fastest-growing green commercial cleaning franchise for four consecutive years, Stratus is transforming the industry through eco-friendly practices, technology, and outstanding service. You’ll be part of a supportive, growth-focused culture where your success truly matters.

Role Overview: Office Growth Manager

As an Office Growth Manager, you’ll be a key driver of regional growth and franchise success. Reporting to the Regional Director, this role blends sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations.

Key Responsibilities

• Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
• Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.
• Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
• Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
• Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
• Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.

Qualifications

• Bilingual (English & Spanish)
• Experience in sales, operations, or administrative leadership
• Strong organizational, communication, and multitasking skills
• CRM, Microsoft Office, and social media proficiency
• Customer-focused mindset with a passion for helping others succeed

Ready to Grow With Us?

Apply today and join a team where your work helps businesses, franchise owners, and communities thrive, while building a career with purpose and growth.