Office Manager Bilingual IN OFFICE

SBS Services Group (SSG); Denver (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid time off

Opportunity for advancement

Training & development

Parental leave

Monthly phone allowance

Job summary

Stratus Building Solutions is seeking an Office Growth Manager to drive regional growth and franchise success. You will report to the Regional Director and blend sales, operations, marketing, and customer service to support franchise owners and daily office operations.

Responsibilities include franchise presentations, disclosures, CRM management, and coordinating onboarding. The role requires bilingual English/Spanish, strong organization, and cross-functional collaboration in a fast-growing

Qualifications

• Bilingual English & Spanish required.
• Experience in sales, operations, or administrative leadership.
• Strong organizational, communication, and multitasking skills.
• Proficiency with CRM, Microsoft Office, and social media.

Responsibilities

• Franchise Sales & Growth: conduct presentations, disclosures, and close new franchise agreements.
• Administration & Compliance: handle account processing, records management, onboarding documentation.
• Financial Oversight: review statements and communicate on balances with accounting.
• Marketing & Brand Support: post weekly content, support campaigns and events, report engagement metrics.
• Customer Service: manage calls, schedule appointments, support inspections, front-desk experience.
• Training & Collaboration: support onboarding and training, act as a cross-team hub.

Skills

Bilingual English & Spanish

Sales/Operations/Admin leadership

Organizational skills

Communication skills

Multitasking

Customer-focused mindset

Tools

CRM

Microsoft Office

Social media

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Parental leave

COMPENSATION: Competitive Base Salary + Performance Incentives Monthly Phone Allowance

BENEFITS & PERKS:

• Generous Paid Time Off (Vacation, Sick, Holiday, Bereavement, FMLA, Parental Leave)
• Comprehensive Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Growth and Professional Development Opportunities

Why Join Stratus?

At Stratus Building Solutions, you’re not just taking a job—you’re joining a fast-growing, purpose-driven organization committed to sustainability, innovation, and excellence.

Recognized by Entrepreneur Magazine as the #1 fastest-growing green commercial cleaning franchise for three consecutive years, Stratus is transforming the industry through eco-friendly practices, technology, and outstanding service. You’ll be part of a supportive, growth-focused culture where your success truly matters.

Role Overview: Office Growth Manager

As an Office Growth Manager, you’ll be a key driver of regional growth and franchise success. Reporting to the Regional Director, this role blends sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations.

Key Responsibilities

• Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
• Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.
• Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
• Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
• Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
• Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.

Qualifications

• Bilingual (English & Spanish)
• Experience in sales, operations, or administrative leadership
• Strong organizational, communication, and multitasking skills
• CRM, Microsoft Office, and social media proficiency
• Customer-focused mindset with a passion for helping others succeed

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Stratus Building Solutions Corporate.