Bilingual Office Coordinator: Admin & Compliance Support

aboundhealth; Charlotte (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid trainings

Flexible schedules

Bonus opportunities

Job summary

Abound Health in Charlotte, NC seeks an Office Coordinator to support daily operations of the local office and assist clinical teams, DSPs, and clients with administrative and compliance tasks.

The role emphasizes detail orientation, strong communication, and ability to multitask in a fast-paced team environment. A High School diploma or GED and 2 years of relevant experience are required.

Qualifications

• High School Diploma or GED required.
• 2+ years of administrative/office management experience.
• Strong communication, organization and interpersonal skills.
• Proficiency with office software and OnTarget database.

Responsibilities

• Provide clinical & administrative support to QPs, DSPs and clients.
• Assist with SAR submissions, progress summaries, MAR follow-ups, and record audits.
• Monitor and maintain DSP and client records in compliance with Medicaid regulations.
• Track missing DSP notes and timesheets; liaise with DSPs to resolve issues.
• Assist with DSP training schedules, certifications and onboarding.
• Submit and track DSP status changes and troubleshoot OnTarget and LMS issues.
• Provide local recruitment and onboarding support.

Skills

Strong communication

Organization & multitasking

Office software proficiency

Spanish language ability

Valid driver’s license

Education

High School Diploma or GED

Tools

OnTarget

Job description

Abound Health in Charlotte, NC seeks an Office Coordinator to support daily operations of the local office and assist clinical teams, DSPs, and clients with administrative and compliance tasks.

The role emphasizes detail orientation, strong communication, and ability to multitask in a fast-paced team environment. A High School diploma or GED and 2 years of relevant experience are required.