Bilingual Office Associate II - Spanish/English Support

Virginia-Department-of-Social-Service; Stafford (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Virginia Department of Social Services in Stafford, VA seeks an Office Associate II to perform a wide range of office support duties across various environments. This role requires bilingual English/Spanish skills, strong data entry, and customer service experience.

Responsibilities include answering phones, guiding visitors, filing, typing, and maintaining records, with opportunities to handle more complex tasks as part of the team.

Qualifications

• Fluency in English and Spanish required for written and spoken communication.
• Strong customer service and data entry skills.
• Knowledge of basic office procedures, forms, and record-keeping.

Responsibilities

• Answers phones, provides information, and refers callers to staff or resources.
• Greets visitors and directs them to appropriate staff or resources.
• Maintains filing systems, organizes files, and purges records as needed.
• Types memos and reports from drafts or notes; prepares routine correspondence.
• Input, verify, scan, and research information using office software and mainframe systems.

Skills

Bilingual English/Spanish

Education

High school diploma with clerical/administrative experience

Tools

Excel

Job description

Virginia Department of Social Services in Stafford, VA seeks an Office Associate II to perform a wide range of office support duties across various environments. This role requires bilingual English/Spanish skills, strong data entry, and customer service experience.

Responsibilities include answering phones, guiding visitors, filing, typing, and maintaining records, with opportunities to handle more complex tasks as part of the team.