Bilingual Office Assistant (Spanish) - Medical Front Desk

Baltimore County; Towson (MD); On-site; USD 32,000 - 42,000; Part time

Job summary

Baltimore County is seeking an Office Assistant - Spanish/Bilingual at the Eastern Family Resource Center in Towson, MD. This Non-Merit position supports in-person office duties and patient scheduling within a regular 34-hour week.

Responsibilities include handling communications, verifying patient information, chart preparation, insurance verification, and EMR data entry. A high school diploma and at least one year of typing/secretarial experience are required.

Qualifications

• Possession of a high school diploma or an appropriate equivalent.
• One year typing, word processing, or secretarial experience.
• Additional experience or education may substitute for the required education/experience.

Responsibilities

• Will be responsible for in person office assistant duties at Eastern Family Resource Center.
• Process incoming communications by telephone, email, or walk-in, for scheduling patient appointments.
• Verify returning patient information for accuracy.
• Prepare patient charts with necessary paperwork.
• Send out upcoming appointment information to patients.
• Collect insurance card information and verify eligibility when applicable.
• Process patient charts following completion of appointment.
• Scan required documents into Current EMR.
• Collect payments from patients when applicable.
• Determine release of information according to established procedures and confidentiality.
• Initiate the process of purging and updating files.
• Greet and Direct patients and visitors.
• Collect information regarding more complex inquiries and refer to appropriate staff for follow-up as necessary.
• Operate office machinery such as photocopiers, calculators, scanners and printers.

Skills

Typing

Word Processing

Secretarial Experience

Education

High School Diploma or Equivalent

Tools

EMR (Electronic Medical Records)

Job description

Baltimore County is seeking an Office Assistant - Spanish/Bilingual at the Eastern Family Resource Center in Towson, MD. This Non-Merit position supports in-person office duties and patient scheduling within a regular 34-hour week.

Responsibilities include handling communications, verifying patient information, chart preparation, insurance verification, and EMR data entry. A high school diploma and at least one year of typing/secretarial experience are required.