Bilingual Medical Front Desk & Admin (On-site)

Pandora Family Medicine; Hyattsville (MD); On-site; USD 30,000 - 36,000; Full time

Job summary

Pandora Family Medicine in Hyattsville, MD is hiring a Medical Office Receptionist/Medical Assistant. This full-time, on-site role supports patient intake, scheduling, and billing while delivering friendly, professional service.

The position requires proficiency with EHR (eClinicalWorks), medical terminology knowledge, and bilingual Spanish/English candidates are encouraged to apply. Great growth opportunities in a patient-centered clinic.

Qualifications

• Medical office or clinic experience preferred.
• Familiar with eClinicalWorks EHR.
• Knowledge of medical terminology and HIPAA compliance.
• Bilingual Spanish/English is highly preferred.
• Excellent customer service and professionalism under pressure.

Responsibilities

• Greet patients and visitors in a professional, welcoming manner.
• Manage front desk operations and multi-line phone system.
• Schedule appointments using the EHR system (eClinicalWorks).
• Verify insurance information and perform insurance verification.
• Maintain accurate medical records in compliance with HIPAA.
• Assist with medical billing and coding tasks.
• Handle medical collections and follow up on outstanding accounts.
• Provide clerical support including filing and typing.
• Collaborate with healthcare professionals to ensure seamless patient care.

Skills

Customer service

Bilingual (Spanish)

Medical terminology

HIPAA/compliance

Tools

eClinicalWorks

Job description

Pandora Family Medicine in Hyattsville, MD is hiring a Medical Office Receptionist/Medical Assistant. This full-time, on-site role supports patient intake, scheduling, and billing while delivering friendly, professional service.

The position requires proficiency with EHR (eClinicalWorks), medical terminology knowledge, and bilingual Spanish/English candidates are encouraged to apply. Great growth opportunities in a patient-centered clinic.