Bilingual Office Assistant — Public Service Support

Paylocity; Santa Barbara (CA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health Plan

Dental Plan

Vision Plan

Paid Holidays

Life Insurance

Retirement Plan

Job summary

Housing Authority of the City of Santa Barbara (HACSB) seeks an Office Assistant to serve as the first point of contact, handling multi-line phone systems, greet visitors, and support the Housing Management Department and Section 8 Program. The role emphasizes strong communication, clerical accuracy, and compassionate public service.

The ideal candidate has at least one year of clerical experience, basic office skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• Minimum of one year clerical experience including reception and public contact.
• Knowledge of basic office practices, filing systems, record keeping, and telephone etiquette.
• Proficiency with MS Word, Excel and Outlook.
• Ability to type with acceptable speed and accuracy.
• Strong written and verbal communication skills and business correspondence principles.
• Ability to multi-task in a fast-paced environment and stay composed; bilingual Spanish required.

Responsibilities

• Answer phones and greet visitors professionally, presenting a positive image.
• Schedule appointments and respond to inquiries; provide general information on policies and programs.
• Prepare routine documents: correspondence, emails, reports, meeting minutes and agendas.
• Process invoices, work orders, purchase orders and other records with accuracy.
• Perform data-entry, copying, scanning, mail processing and records management.
• Maintain organized files and operate standard office equipment.
• Deliver courteous customer service and de-escalation when needed.

Skills

Bilingual

Spanish

Reception

Customer service

Tools

MS Word

Excel

Outlook

Job description

Housing Authority of the City of Santa Barbara (HACSB) seeks an Office Assistant to serve as the first point of contact, handling multi-line phone systems, greet visitors, and support the Housing Management Department and Section 8 Program. The role emphasizes strong communication, clerical accuracy, and compassionate public service.

The ideal candidate has at least one year of clerical experience, basic office skills, and proficiency with Word, Excel, and Outlook.