Bilingual Office Assistant

Mom's Meals; Grinnell, Northern (IA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Mom’s Meals in Grinnell, IA is seeking an Office Administrator to be the first point of contact and to support front-desk activities, scheduling, and HR-related tasks with bilingual English/Spanish communication and strong organization.

You will coordinate meetings, answer calls, assist with translations, maintain files, and ensure visitor and staff well-being while protecting confidential information in a busy facility.

Qualifications

• High School diploma or equivalent.
• Bilingual English/Spanish.
• Strong organizational and multitasking abilities.
• Experience with Microsoft Excel, Word, and Outlook.

Responsibilities

• Provide administrative support at the front desk and redirect calls.
• Assist HR and managers with translation tasks as needed.
• Schedule and organize meetings on-site and remotely.
• Answer phones and route to appropriate departments.

Skills

Bilingual

Organizational skills

Multitasking

Education

High School diploma

Tools

Excel

Word

Outlook

Job description

An Office Administrator is the first point of contact and provides administrative support for the facility. This position will coordinate front-desk activities, redirect phone calls and streamline office operations. This position ensures visitors and team members are welcomed and executes all administrative tasks at a high level. We are looking for an excellent team player to build positive relationships with employees and guests.

Hours for this role are Monday - Friday 7:30am - 4:00pm.

Position Responsibilities may include, but not limited to

• Provide administrative assistance including reception, guest logs, security badge control, filing, answer phone calls, among other requests
• Assist both HR and managers/supervisors with translation
• Schedule & organize meetings both on-site and remotely
• Answer phones using multi-line phone system, transfer calls to various departments and take messages
• Support upper level staff and HR-related work (i.e. interview coordination, new hire class support, etc.)
• Provide excellent customer service attitude
• Consistently take the initiative and offer creative solutions to problems
• Serve as the liaison and go-to person for office questions and inquiries
• Conduct and monitor wellness screenings for team members
• Maintain a high-level of discretion and confidentiality when dealing with employee and company information
• Coordinate office & facility tasks to include but not limited to; Monitor, order, and stock of office, breakroom and cleaning supplies, coordinate with cleaning staff and building manager, ensure facility needs are addressed, and outside vendor management

Required Skills and Experience

• High School diploma or equivalent
• Bilingual - English/Spanish
• Must have strong organizational abilities, attention to detail, and multi-tasking skills
• Previous experience with Microsoft applications including: Excel, Word, Outlook
• Minimum 3-5 years of receptionist, HR administrative, or related experience
• Ability to manage multiple schedules via MS Outlook
• Excellent previous attendance history
• Demonstrates exceptional communication and people skills
• Ability to interact effectively with senior leadership, outside vendors, and internal and external customers

Preferred Skills and Experience

• Associate Degree or 2 years Technical Training or college degree
• Previous experience working in a manufacturing/production facility

Physical Requirements

• Repetitive motions that include the wrists, hands and/or fingers
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
• Ability to lift up to 10-20 lbs

Company Overview

Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO

Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Job Category: Kitchen – Administrative & Clerical

Job Type: Full-Time, 1st Shift

Location Type: On-site