Bilingual OB Patient Care Coordinator

Moses Lake Community Health Center; Moses Lake (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Moses Lake Community Health Center is seeking an OB Patient Coordinator to join a multidisciplinary team delivering care for OB clinic patients. The role serves as the central contact for OB patient calls and scheduling, ensuring warm, empathetic patient experiences and assisting with care coordination and education.

The coordinator also supports patient records accuracy and billing processes for First Steps, working across sites as needed.

Qualifications

• Bilingual in Spanish and/or Russian is required.
• Basic written and verbal communication, basic computer skills and mathematical knowledge typical of a high school program.
• Must have a high school diploma or equivalent.
• Minimum of one year of healthcare or social services experience.
• Travel between work sites is required; reliable transportation and valid driver's license with auto insurance as required.

Responsibilities

• Provides excellent service, information, and support to patients and colleagues on the phone and in person.
• Responsible for OB Clinic/2nd Floor welcome center reception, OB dedicated phone line, and OB appointment scheduling.
• Responsible for patient support, care coordination, and support of the OB team.
• When making appointments and at check-in, ensure the accuracy of general patient information in the practice management system.
• Supports the First Steps appointment tracking and billing processes, including documentation and accuracy of information, according to established procedures.

Skills

Bilingual Spanish/Russian

Education

High school diploma or equivalent

Job description

Moses Lake Community Health Center is seeking an OB Patient Coordinator to join a multidisciplinary team delivering care for OB clinic patients. The role serves as the central contact for OB patient calls and scheduling, ensuring warm, empathetic patient experiences and assisting with care coordination and education.

The coordinator also supports patient records accuracy and billing processes for First Steps, working across sites as needed.