Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.
Position Summary
Hourly Rate: $20.76. The full‑time OB Coordinator position is located in the Medical Clinic in Des Moines, WA. It operates Monday through Friday, 8:00 am to 5:00 pm. The OB Coordinator is responsible for carrying out OB tracking from pregnancy confirmation through the first six weeks postpartum, participating in daily huddles, identifying patient needs according to protocols and providing point‑of‑care services and education. The coordinator works closely with the patient and clinical team to ensure all clinical measures are addressed timely and enhances quality and patient‑centered care at Sea Mar Community Health Centers, integrating with other Sea Mar and external services as needed.
Essential Duties and Responsibilities
- Perform the prenatal intake and obtain past medical history
- Document intake information in EPIC
- Provide updates and information regarding shared OB and MSS clients when relevant or requested by providers
- Assist patients with pregnancy management and link them to social support services
- Perform all duties assigned by Supervisor (referrals, scheduling, phone calls, assist MSS groups, letters)
- Participate in weekly interdepartmental meetings such as the MSS meeting and the OB provider meeting
- Manage the referral process for regular and specialty referrals from scheduling, tracking, and ensuring patient attendance
- Complete the prenatal contract and paperwork with client and provide a brief orientation of services at their intake appointment
- Send letters and perform follow‑up phone calls to patients for planned visits
- Advocate for patient services with community, social service, and medical providers
- Connect patients to Sea Mar and non‑Sea Mar resources as appropriate and track all resources available to patients (insurance enrollment, preventive health services, behavioral health, dental, care management)
- Track patient’s adherence with plan of care in electronic systems and communicate outcomes to providers
- Prepare monthly reports for provider meetings and monthly updated reports of the prenatal panel
- Ensure OB Database is updated regularly when in knowledge of deliveries, transfer of care, miscarriages/terminations of pregnancy, changes to EDD and changes of provider
- Other duties as assigned by supervisors
Qualifications
- Must be able to work independently, prioritize workload, and meet deadlines
- Must have critical thinking skills and maintain confidentiality
- Excellent organizational skills and ability to handle a variety of tasks simultaneously
- Knowledge of medical terminology and/or behavioral health topics
- Strong decision‑making and prioritization skills
- Ability to work respectfully and professionally with the community, patients, families and staff
- Able to work effectively in a multicultural environment with a diverse population
- Sympathetic, mature, responsible, and reliable
- Strong patient engagement, interpersonal, and communication skills and ability to establish a therapeutic relationship with the patient
- Knowledge of the Patient‑Centered Medical Home Model and motivational interviewing skills a plus
Knowledge, Skills and Abilities
- Knowledge of evidence‑based standards of care for obstetric care issues
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to utilize and document relevant patient information in the Electronic Health Record
- Knowledge of community resources
- Ability to work in a fast‑paced community health care setting
- Analytical thinking and problem‑solving in a multidisciplinary team and independently
- Ability to deal effectively with difficult people and situations
- Effective communication with diverse communities
- Time‑management and prioritization skills
- Patient care data analysis
- Assessment of client learning needs and readiness for learning
- Maintain privacy and security of sensitive and confidential information in all formats and adhere to privacy requirements
- Excellent communication and customer service skills
- Critical thinking skills
- Process improvement implementation skills
Reasoning Ability
- Must be able to work independently, use good judgement, solve problems and be open to change processes
Education and/or Experience
- High school diploma and continued education in areas of health or social services, or at least one year of experience in those areas
- 2 years’ experience in a health and human services setting is preferred
- Must obtain Basic Life Support (BLS) CPR within 90 days of hire date and maintain current BLS CPR throughout employment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer
- Medical
- Vision
- Prescription coverage
- Life Insurance
- Long Term Disability
- EAP (Employee Assistance Program)
- Paid‑time‑off starting at 24 days per year + 10 paid holidays
- 401(k)/Retirement options
How to Apply
To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Juan Garcia, HCA at juangarcia@seamarchc.org.
Sea Mar is an Equal Opportunity Employer.