Bilingual Mortgage Loan Advisor (Spanish) – Centralized Lending

JPMorgan Chase & Co.; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Tempe seeks a Centralized Community Home Lending Advisor to guide clients through the home buying and loan process, serving as the primary contact throughout the loan life cycle.

You will convert leads, log contacts, and promote mortgage solutions while adhering to regulatory requirements. This role emphasizes Spanish fluency, strong communication, and consultative selling in a call center environment, with required proficiency in Microsoft Office.

Qualifications

• Spanish fluency required.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Self-motivated and detail oriented.
• Excellent oral and written communication skills.
• Organized with ability to manage multiple tasks and meet deadlines.
• Proven experience in superior customer service and consultative selling.

Responsibilities

• Convert inbound and outbound leads into mortgage loan applications.
• Source all business and log all contacts with prospects.
• Use consultative selling of Purchase Loans in a call center environment.
• Recommend optimum product/rate program combinations to prospects.
• Ensure compliance with applicable statutes and procedures.
• Provide feedback on lead quality.
• Meet required sales performance goals.

Skills

Spanish fluency

Microsoft Office

Self-motivated

Excellent communication

Multitask management

Consultative selling

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

JPMorgan Chase & Co. in Tempe seeks a Centralized Community Home Lending Advisor to guide clients through the home buying and loan process, serving as the primary contact throughout the loan life cycle.

You will convert leads, log contacts, and promote mortgage solutions while adhering to regulatory requirements. This role emphasizes Spanish fluency, strong communication, and consultative selling in a call center environment, with required proficiency in Microsoft Office.