Community Mortgage Lending Advisor — Centralized Support

Fairygodboss; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Chase is seeking a Centralized Community Home Lending Advisor to guide clients through the home ownership process and serve as the primary contact for the loan lifecycle.

You will convert inbound/outbound leads into mortgage loan applications, log all prospect contacts, and employ consultative selling within a call center setting while achieving sales goals. Fluency in Spanish and strong MS Office skills are required.

Qualifications

• Ability to read, write and speak Spanish fluently.
• Proficient with Microsoft Applications (Word, Excel and PowerPoint).
• Self-motivated and detail oriented.
• Excellent oral and written communication skills.
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner.
• Demonstrated ability in providing superior customer service and consultative selling.

Responsibilities

• Convert inbound and outbound leads into mortgage loan applications
• Source all business and logging all contacts with prospects
• Use consultative selling of Purchases Loans in a call center environment
• Recommend optimum product/rate program combinations to prospects
• Ensure compliance with applicable statues and procedures
• Provide feedback on lead quality
• Meet required sales performance for pre-established goal volume

Skills

Spanish fluency

Communication skills

Time management

Customer service

Attention to detail

Consultative selling

Tools

Microsoft Office

Job description

Chase is seeking a Centralized Community Home Lending Advisor to guide clients through the home ownership process and serve as the primary contact for the loan lifecycle.

You will convert inbound/outbound leads into mortgage loan applications, log all prospect contacts, and employ consultative selling within a call center setting while achieving sales goals. Fluency in Spanish and strong MS Office skills are required.