Bilingual Mobile Sales Specialist

T-Mobile; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental and family leave

Job summary

T-Mobile is hiring for a Mobile Associate role in a fast-paced retail environment. You will engage customers, demonstrate devices and services, and tailor solutions to meet individual needs.

Training is provided to build product knowledge and customer service skills, contributing to a seamless shopping experience. The role emphasizes relationship building, effective communication, and teamwork, with a path to higher roles as you grow within the company and benefit from comprehensive Total

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in a retail environment preferred.
• Must be 18+ years old and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Multitasking

Customer Problem Solving

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate role in a fast-paced retail environment. You will engage customers, demonstrate devices and services, and tailor solutions to meet individual needs.

Training is provided to build product knowledge and customer service skills, contributing to a seamless shopping experience. The role emphasizes relationship building, effective communication, and teamwork, with a path to higher roles as you grow within the company and benefit from comprehensive Total