Bilingual Mobile Sales Associate (Spanish Preferred)

T-Mobile; Grand Island (NE); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Job summary

Mobile Associates, Store-in-Store at T-Mobile play a key role in delivering the brand experience within National Sales partner locations. They engage with customers, educate on solutions, and drive sales in a fast-paced retail setting.

Candidates should have a high school diploma, and at least 6 months in customer service or sales. Bilingual Spanish is a plus; pricing and onboarding tools are used to guide customer solutions.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
• As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
• Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction.

Skills

Customer service

Sales

Bilingual/Spanish

Education

High School Diploma/GED

Job description

Mobile Associates, Store-in-Store at T-Mobile play a key role in delivering the brand experience within National Sales partner locations. They engage with customers, educate on solutions, and drive sales in a fast-paced retail setting.

Candidates should have a high school diploma, and at least 6 months in customer service or sales. Bilingual Spanish is a plus; pricing and onboarding tools are used to guide customer solutions.