Bilingual Mobile Sales Associate (Spanish)

T-Mobile; Brentwood (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to assist customers, demonstrate devices, and build loyalty through hands-on support and personalized solutions.

Train on in-store experiences, expand product knowledge, and partner with teammates to deliver world-class service. This role starts as a learning position with progression toward Mobile Expert as you develop skills and complete training.

Qualifications

• Minimum 6 months in customer service or sales (retail preferred).
• Fluent in English and Spanish.
• Willingness to work with store peers and leaders.
• Strong communication and problem-solving skills.

Responsibilities

• Provide world-class customer service and loyalty-building experiences.
• Demonstrate latest technology and devices in-store through hands-on demonstrations.
• Identify customer needs and offer personalized device/service solutions.
• Collaborate with team to ensure a seamless shopping journey.

Skills

Customer advocacy

Competitive drive

Team collaboration

Customer needs balancing

English and Spanish fluency

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to assist customers, demonstrate devices, and build loyalty through hands-on support and personalized solutions.

Train on in-store experiences, expand product knowledge, and partner with teammates to deliver world-class service. This role starts as a learning position with progression toward Mobile Expert as you develop skills and complete training.